Find all of your shipping, returns, and exchange questions below. Can't find an answer? Feel free to contact us here and we'll get back to you as soon as possible!

We accept returns and exchanges on full price merchandise that HAS NOT been worn, washed, used, or damaged, and has all original tags attached. ALL CLEARANCE AND SALE ITEMS ARE FINAL SALE. No gift wrapping on clearance and sale merchandise. We are not responsible for lost, delayed, or damaged UPS packages.

We don’t provide prepaid shipping labels for online returns, unless item comes damaged or we messed up your order. The customer is responsible for all return shipping costs. When making returns, please include the receipt/packing slip in shipment along with the item(s) you wish to return/exchange.

If you wish to exchange item(s), please email info@mandems.com or info@meredithjaye.com for assistance with determining the availability of exchange item(s). www.mandems.com/www.meredithjaye.com is not responsible for lost or damaged return packages.

An email and/or text notification will be sent to you once your package has been received and refunded by www.mandems.com/www.meredithjaye.com. Refunds will be issued to the original form of payment. Please allow 5-7 business days.

We reserve the right to refuse a refund or exchange if merchandise does not come back in original condition or past return/exchange window.